Problems with opening CHM Help files from Network or Internet
Last Updated on Monday, 19 April 2010 10:47 Written by VirtualPimp Monday, 19 April 2010 10:28
After installing MS Security patch 896358 you can't open help files with HTML from network drives or the internet. If you open the files from a network or internet location you'll get a message like:
"Action canceled
Internet Explorer was unable to link to the Web page you requested. The page might be temporarily unavailable"
or in Dutch:
"Navigatie naar de webpagina is geannuleerd"
But if you copy the files to a local drive and opening them, they work normal.
I've found a solution to fix this problem, you need to edit the Windows registry with the following steps:
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
If this registry subkey does not exist, create it. - Right-click the ItssRestrictions subkey, point to New, and then click DWORD Value.
- Type MaxAllowedZone, and then press Enter.
- Right-click the MaxAllowedZone value, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Quit Registry Editor.
If this solution does not work for you, you can find alternatives on MS KB 896358.



